A private office for significant homes
Your residence, run for you.
One office that takes care of everything to do with your home. We look after it every month, and when something needs doing, one call is all it takes. You never need to know how it was fixed, only that it was.
Nearly two decades working inside significant homes.
How it works
Looked after every month. Sorted whenever you call.
You should never need to know how something was resolved, only that it was. That is the whole service.
Every month
The house is looked after without you asking.
Regular visits to the house and grounds, everything kept in order, and the house ready whenever you arrive, whether you have been away a week or a season.
Whenever you call
Tell us what needs attention. From that moment, it is ours to resolve.
We arrange it, see it through to the right standard and let you know when it is done.
What you decide
A spending limit, agreed once.
Below it, we simply get on with it. Above it, you receive one message and reply with a yes.
What it gives you
The house, without the work of running it.
Your time is your own
No trades to find, chase or check. The house stops asking for your attention.
Problems found early
Regular visits catch what is going wrong before it becomes disruptive or costly.
Kept to its standard
Every piece of work is overseen by someone who understands how the house was built and how it runs.
Run from wherever you are
One message for any decision, and the house ready whenever you arrive.
Complete discretion
One trusted office holds your keys, your routines and your privacy.
Nothing hidden in the cost
No margin on works, and every pound shown on your statement.
What is included
You pay for our care of the house. Never a margin on the work.
Small works are paid from your own upkeep fund at cost, with no mark-up. Our income comes only from the service itself.
Onboarding
An in-depth walk-through of the house and grounds, and a digital footprint of the property: aerial imagery, a 360° walkthrough and a full record of its rooms, systems and condition. It is yours to keep, and it is refreshed every year.
Monthly retainer
Our visits, reports, administration, your live statement and being on call. It includes arranging and overseeing every small job. Set for your home at onboarding.
Upkeep fund
An agreed amount you deposit, held in a separate client account. Small works are paid from it at cost, and trades invoice you directly. We let you know when it needs topping up.
Projects
Larger works above your limit, managed on your side from brief to handover, for a fee agreed before anything starts.
Household services
Preparing the house for your arrival, coordinating housekeepers, gardeners and pool staff, deliveries and access, key holding and seasonal changeovers.
Your statement
Every pound accounted for, whenever you look.
A live statement shows what your upkeep fund has paid for, who did the work and the balance, with photographs and visit notes. Not just at the end of the month.
The homes we look after
Three kinds of property, set by size and by what the house holds.
Floor area sets the starting point. Any two of a pool, outbuildings, more than an acre of grounds or household staff move a home up one level. We confirm it at onboarding.
Residence
Up to 5,000 sq ft
A significant town or country house with simple grounds. Visited monthly.
Principal Residence
5,000 to 10,000 sq ft
A large family home, often with a pool, garden staff or guest accommodation. Visited fortnightly.
Estate
Over 10,000 sq ft
A substantial house with land, outbuildings and household staff. Visited weekly.
Arrange a private introduction
A conversation about your home, in confidence.
If it is a fit, we begin with onboarding.